Terms of Service
Last updated: 31 July 2026
1. Service and operator
DispenseRx Practice operates DispenseRx Practice, an independent Australian dispensing-workflow training simulator. It is not affiliated with, endorsed by or connected to Fred IT Group Pty Ltd. Fred Dispense is a trademark of Fred IT Group Pty Ltd.
2. Training limitations
The service uses fictional cases for education only. It does not certify competence and does not replace current product information, PBS listings, legislation, university guidance, clinical supervision or professional judgement. Do not use it to make a real patient-care decision.
3. Accounts and acceptable use
Provide accurate account information, protect credentials and notify support of suspected unauthorised access. Do not share accounts, misuse personal information, interfere with the service, bypass access controls, scrape case content or reproduce and redistribute the simulator without permission.
4. Free access
An account can try 2 of 13 cases without a card. Free access does not automatically convert to paid access. The number or content of free cases may change prospectively, but completed purchases will not be altered retrospectively.
5. Subscriptions, renewals and cancellation
Monthly and annual subscriptions are processed by Stripe and renew automatically until cancelled. The selected plan, amount, billing period and applicable tax are shown before payment. Manage payment details or cancel from the account dashboard. Cancellation stops the next renewal and access continues to the end of the paid period unless law requires otherwise. See the Refund and Cancellation Policy.
6. Availability and content changes
The beta may change as cases and safeguards are reviewed. No uninterrupted availability or future case-release cadence is promised. Reasonable notice will be given for material paid-access changes where practicable.
7. Intellectual property
Unless stated otherwise, the original case content, scoring logic and interface are owned or licensed by the operator. These terms give you a personal, revocable, non-transferable right to use the service for study.
8. Consumer guarantees and liability
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law guarantees. To the extent permitted by law, liability is limited to reasonably foreseeable loss caused by failure to provide the service with required care and skill; the service is not liable for reliance on training content in a real clinical decision.
9. Suspension and termination
Access may be suspended where reasonably necessary to protect users, investigate misuse or comply with law. You may stop using the service and request account deletion through support; billing cancellation is managed separately as described above.
10. Contact and applicable law
Questions and complaints can be sent through support. These terms are governed by applicable Australian law; the operator’s state or territory and dispute venue must be confirmed during legal review.